Serving Low-Income Seniors: Lessons and the Impact of COVID-19

Katherine Hayes, J.D., is the director of health policy at the Bipartisan Policy Center. Prior to joining BPC, Hayes held the position of associate research professor in the department of health policy at the George Washington University (GW) School of Public Health and Health Services. Her primary areas of research included public and private health insurance coverage, reimbursement and financing, and the integration of Medicare and Medicaid services. She taught graduate-level courses in federal advocacy, policymaking, and the federal budget process. Prior to joining GW, Hayes served as vice president of health policy for Jennings Policy Strategies, Inc. Other private-sector experience includes legal practice as a member of the health and legislative practice groups at Hogan & Hartson, LLP (now Hogan Lovells), policy director for two large Catholic health systems, and policy director for Cardinal Glennon Children’s Hospital. Her government experience includes serving as health policy advisor to members of the Senate and the House of Representatives in both political parties. Hayes served as a program consultant for the State of Missouri Medicaid agency, and as health and education policy advisor for the State of Texas, Office of State-Federal Relations. She received a Bachelor of Arts degree in international studies from the University of North Carolina at Chapel Hill and a Juris Doctor from the American University Washington College of Law.

Contact: khayes@bipartisanpolicy.org

Lynda Flowers J.D., MSN, R.N., is a senior policy advisor at the AARP Public Policy Institute (PPI). Her work at PPI focuses on Medicaid, dual eligibility, dual-eligible demonstration projects, public health, prevention, health disparities, and health care quality. Before joining AARP, Lynda held senior policy positions with the National Academy for State Health Policy and the Medical Assistance Administration of the Government of the District of Columbia (DC Medicaid). While at DC Medicaid, she developed the city’s first home- and community-based waiver for older adults and was the lead policy person on the Children’s Health Insurance Program. Previously, Lynda advised state legislators and state legislative staff members on Medicaid and immigration issues at the National Conference of State Legislatures. She has also worked for the League of Women Voters, where she was responsible for implementing a 50-state program—funded by the Kaiser Family Foundation—designed to engage consumers in the health reform debate. Lynda is a member of the National Academy for Social Insurance. She represents AARP on the Medicaid Waiver Task Force, the Medicaid Task Force, the National Committee on Quality Assurance’s Overuse Measurement Advisory Panel, the Measure Application Coordinating Committee of the National Quality Forum, and the Consumer Advisory Council of the National Committee for Quality Assurance, and she previously represented AARP on the US Preventive Service Task Force. She is also co-chair of the Policy Committee of the National Colorectal Cancer Roundtable.

Contact: lflowers@aarp.org

Elizabeth Wood, MPAP, is a health researcher at Mathematica whose work centers on providing technical assistance to state Medicaid programs for Medicaid managed care, Medicare-Medicaid integration, and quality oversight. Wood, who joined Mathematica in 2018, previously led the State of New Jersey’s Fully Integrated Dual Eligible Special Needs Plan program (NJ FIDE SNP) and has over 10 years of experience in state government operations and policy. While Director of Dual Integration for the New Jersey Division of Medical Assistance and Health Services (NJ DMAHS), she launched the NJ Dual Eligible Special Needs Plan (D-SNP) program and led the rapid integration of Medicare and Medicaid managed care operations that transformed the NJ D-SNP program into the NJ FIDE SNP program. NJ FIDE SNP features fully aligned Medicare and Medicaid enrollment for all plan enrollees and integrated Medicare and Medicaid managed care benefit delivery and payment for all covered benefits, including acute care, behavioral health, and long-term services and supports. The program is open statewide to all full benefit dually eligible individuals regardless of age, level of care, disability type, or service setting. She holds a Master of Public Affairs and Policy from the Edward J. Bloustein School of Planning and Public Policy, Rutgers, The State University of New Jersey.

Contact: ewood@mathematica-mpr.com