2023 Signature Series: Envisioning a Person-First Health System Summit

September 13, 2023
8:30 am-

3:00 pm

655 Water St SW

Envisioning a Person-First Health System Summit

Wednesday, September 13, 2023

Pendry Ballroom at the Pendry Washington DC – The Wharf, 655 Water St SW, Washington, DC 20024

8:30 AM Breakfast + Registration | 9:00 – 3:00 PM Panel Presentations

As the health care system grapples with unprecedented challenges post-pandemic – from workforce to supply chain shortages, from technological advances to continued health inequities and affordability challenges – will the future of the health care system meet the needs of real people and communities? When “people” become “patients,” what happens? And what do health policy leaders need to know to put people first?

For over seven years, the Alliance for Health Policy’s Signature Series has addressed the most challenging issues in health policy. We actively listen to our community of policymakers, thought leaders, and health policy experts to discover the issues our community finds most pressing. The Series convenes cross-sector dialogues to examine current barriers, highlight promising opportunities, and curate new ideas and approaches to tackle these topics. The resulting events take a unique look at intractable and emerging issues. 

This year our theme, “Envisioning a Patient-First Health System,” was developed through listening tours and discussions with experts and policymakers. The Alliance engaged this community of experts over the past year in a series of facilitated workshops to discuss current approaches to person-centered care transformation and envision the attributes of an ideal health system that prioritizes person-first outcomes, experience, and innovation. During our thought leader discussions earlier this year, our group of over 45 experts made the conscious decision to rename our series, “Envisioning a Person-First Health System,” to further center whole person health both inside and outside of the medical setting. 

The 2023 Signature Series Summit featured a series of discussion panels with industry visionaries, administration executives, and numerous experts to further explore the attributes of an ideal health system and innovative solutions to achieving a person-first health care system. 

Be sure to read the 2023 Signature Series Report in the Presentation Resources below!

Panel Details

September 13, 2023

9:10 a.m. – 10:00 a.m. Patient journey mapping offers an innovative approach to understanding how individuals experience the health care system. This panel explored the use of journey maps and other emerging human-centered design tools  to advance a person-first health system. Panelists provided an overview of the challenges and opportunities...

September 13, 2023

11:10 a.m. – 12:00 p.m. Senior leaders representing organizations from across the health care industry discussed the role of the private sector in innovating toward the ideal person-first health system. Panelists shared cutting-edge advancements that are driving meaningful change and what the future holds for person-centered health care. *Visionary Sponsor...

August 13, 2023

10:00 a.m. – 10:50 a.m The future of person-centered health care will depend on listening to the perspectives of individuals and communities about what they need to achieve their optimal health and well-being. But how do concepts like shared decision-making and community engagement work in practice? This panel explored how...

September 13, 2023

12:45 pm. – 1:30 p.m. A robust and diverse health care workforce is key to achieving a person-centered health system that humanizes both patients and providers. This panel delved into the challenges and opportunities our health system faces in building and maintaining a workforce that is not only adaptable but...

September 13, 2023

2:15 p.m. – 3:00 p.m.  During this exclusive fireside discussion, the Honorable Alex M. Azar II, J.D., Former Secretary, U.S. Department of Health and Human Services, reflected on his experience leading the Department of Health and Human Services and provide a future-focused perspective for person-first health system transformation.

September 13, 2023

1:30 p.m. – 2:15 p.m. The rapid evolution of new science and technology has the potential to drive person-centered innovation, but also to leave people behind. This panel explored emerging innovations in health care and explore how policy can ensure future advancements are person-centered. Panelists explored opportunities for cutting-edge research,...

Agenda

Navigating a Complex System: How Policymakers can Harness Patient Journey Mapping to Improve Health Care Experiences and Outcomes

9:10 a.m. – 10:00 a.m.

Patient journey mapping offers an innovative approach to understanding how individuals experience the health care system. This panel will explore the use of journey maps and other emerging human-centered design tools  to advance a person-first health system. Panelists will provide an overview of the challenges and opportunities for implementing patient journey mapping, lessons learned from private and public sector adoption, and how lawmakers can harness these tools in designing more person-centered health policy.

  •  Eliot Fishman, Ph.D., CMMI, Director of Policy and Programs Group, Center for Medicare and Medicaid Innovation, Centers for Medicare and Medicaid Services
  • Jen Horonjeff, Ph.D., M.S., Founder and CEO, Savvy Cooperative
  • Stacey Chang, M.S., Principal, New Origin Studio
  • Moderated By: Hala H. Durrah, MTA, Patient Family Engagement Consultant, Independent Consultant 

 

Co-Designing with Communities: How Partnering with People Can Advance Better Health Across America

10:00 a.m. – 10:50 a.m.

The future of person-centered health care will depend on listening to the perspectives of individuals and communities about what they need to achieve their optimal health and well-being. But how do concepts like shared decision-making and community engagement work in practice? This panel will explore how the authentic and intentional engagement of communities can advance solutions that work to optimize health and well-being and rebuild an ecosystem of trust. Panelists will discuss time-tested and novel approaches for successfully engaging communities and building impactful community partnerships.

  • Brandon G. Wilson, DrPH., MHA, Senior Director of Center for Community Engagement in Health Innovation, Community Catalyst
  • Clay Marsh, M.D., Chancellor and Executive Dean for WVU Health Sciences, West Virginia University
  • Kelly Buckland, M.S., Disability Policy Advisor, Office of the Assistant Secretary for Transportation Policy, U.S. Department of Transportation Policy
  • Mai Pham, M.D., MPH, President & CEO, Institute for Exceptional Care
  • Moderated By: Christine Bechtel, M.A., Co-Founder, X4 Health 

 

Executive Insights: Charting the Path to a Person-First Health System*

11:10 a.m. – 12:00 p.m.

Senior leaders representing organizations from across the health care industry will discuss the role of the private sector in innovating toward the ideal person-first health system. Panelists will share cutting-edge advancements that are driving meaningful change and what the future holds for person-centered health care.

  • Amy McKenzie, M.D., MBA, Vice President of Clinical Partnerships and Associate Chief Medical Officer, Blue Cross Blue Shield of Michigan
  • Tarek Rabah, MBA, President and CEO, Otsuka America Pharmaceuticals 
  • Amy Duckro, D.O., MPH,  Executive Director of Population Management; Infectious Diseases Physician, Kaiser Permanente Colorado
  • Moderated By: Kirsten Sloan, Senior Policy Director, American Cancer Society Cancer Action Network
    *Visionary Sponsor Panel 

 

Providers are People Too: What it Takes to Support a Resilient and Thriving Health Care Workforce 

12:45 pm. – 1:30 p.m.

A robust and diverse health care workforce is key to achieving a person-centered health system that humanizes both patients and providers. This panel will delve into the challenges and opportunities our health system faces in building and maintaining a workforce that is not only adaptable but will thrive. Panelists will discuss the impact of compassion fatigue and provider burnout heightened by the COVID-19 pandemic, policy and practical solutions for navigating ‘red tape’ in the health care system, and how integrated care and other innovative health care delivery can promote a more sustainable and person-centered health care workforce.

  • Atul Grover, M.D., Ph.D., Executive Director of the Association of American Medical Colleges Research and Action Institute, Association of American Medical Colleges
  • Gay Landstrom, Ph.D., R.N., Senior Vice President and Chief Nursing Officer, Trinity Health
  • Kedar Mate, M.D., President and CEO, Institute for Healthcare Improvement
  • Moderated By: Patricia Pittman, Ph.D., Professor of Health Policy and Management, George Washington University

 

Will the Future of Innovation be Person-Centered?

1:30 p.m. – 2:15 p.m.

The rapid evolution of new science and technology has the potential to drive person-centered innovation, but also to leave people behind. This panel will explore emerging innovations in health care and explore how policy can ensure future advancements are person-centered. Panelists will explore opportunities for cutting-edge research, the impact on health care markets and affordability, and what policymakers should consider to ensure innovation benefits those who need it most.

  • Adimika Arthur, MPH, Executive Director, HealthTech for Medicaid
  • Andrew Friedson, Ph.D., Director of Health Economics, Milken Institute
  • Daniela Lawton, MPH, Assistant Director of Research & Analysis, National Committee for Quality Assurance
  • Kirsten Axelsen Carmel, M.S., Nonresident Fellow, American Enterprise Institute 
  • Moderated By: Tanisha Carino, Ph.D., Partner, Brunswick Group 

Leadership Perspectives on Achieving a Person-First Health System: A Fireside Discussion with Secretary Alex M. Azar

2:15 p.m. – 3:00 p.m. 

During this exclusive fireside discussion, the Honorable Alex M. Azar II, J.D., Former Secretary, U.S. Department of Health and Human Services, will reflect on their experience leading the Department of Health and Human Services and provide a future-focused perspective for person-first health system transformation.

  • Honorable Alex M. Azar II, J.D., Former Secretary, U.S. Department of Health and Human Services
  • Moderated By: Sarah J. Dash, MPH, President and CEO, Alliance for Health Policy

 

Presentation: 2023 Signature Series, "Hallmarks of a Person-First Health System" Report

Event Resources

Thank you to our Sponsors!

Visionary

Champion

Premier

Convener